Experienced Residential HVAC Service Technician
Laurel, MD
Job Description
We’re looking for an Experienced Residential HVAC Service Technician ready to take the next step into a leadership role. This position is ideal for a strong residential service tech with 3+ years of hands-on experience who also has experience leading, mentoring, and helping build a service team.
You’ll remain active in the field while playing a key role in supporting junior technicians, improving service processes, and helping grow a high-performing residential HVAC service department.
Responsibilities
Lead by example with a strong focus on quality workmanship, safety, and customer experience
Diagnose, service, and repair residential HVAC systems (gas furnaces, heat pumps, AC, boilers, mini-splits)
Perform preventative maintenance and system tune-ups
Clearly explain issues and solutions to homeowners in a professional, friendly manner
Accurately complete service tickets, notes, and recommendations
Follow safety procedures and company standards
Maintain a clean, organized service vehicle
Participate in on-call rotation as needed
Mentor and support junior technicians; assist with onboarding and training
Help build and refine residential service department systems, workflows, and standards
Communicate clearly with coworkers, managers and customers
Provide troubleshooting support and technical guidance to other technicians
Maintain accurate service documentation
Represent the company professionally in customers’ homes
Requirements
3+ years of residential HVAC service experience
EPA Universal Certification (required)
Experience acting as a lead technician, mentor, or trainer
Strong diagnostic and troubleshooting skills on residential systems
Valid driver’s license with clean driving record
Strong communication, leadership, and customer-facing skills
Ability to work independently while supporting team development
Experience helping launch or scale a residential HVAC service department
Familiarity with residential service software and dispatch systems
Interest in long-term leadership or service management growth
HVAC Journeyman License preferred
Benefits
Health insurance (dental and vision)
Retirement package
Tuition reimbursement
Paid fun day
Paid volunteer days
Field shadowing
Additional leadership training
Mentors with a breadth of experience
Passionate staff
Travel expenses stipend
The ideal candidate is energetic, personable and self-motivated with a demonstrated passion for buildings and the sustainability movement. Salary is commensurate with experience. Benefits included after a 90-day probationary period.
To apply, send resume and letter of interest to careers@elysianenergy.com